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IntroductionArtificial Intelligence has become one of the most influential technologies shaping the future of business. Organizations around the world are integrating AI into their operations to improve productivity, automate complex tasks, and gain deeper insights from data. As businesses face increasing competition and rapidly changing market con

Customer expectations have evolved dramatically in the digital era. Buyers demand personalized interactions, seamless communication across channels, and rapid response times. To meet these expectations, organizations require a centralized platform capable of managing customer data, automating workflows, and delivering actionable insights. Salesforc